Privacy policy
M CUBE SPACES LLP (“Company”, “we”, “us”, or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, process, disclose, and safeguard your information when you visit or use our website [www.mcubespaces.com], contact us, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data and information:
Information You Provide:
- Name, email address, phone number, address
- Project details if any
- Information submitted through website forms, WhatsApp, phone, email, or in-person interactions
Automatically Collected Information:
- IP address, browser type, device information, pages visited, cookies
- Usage and interaction data via tools like Google Analytics or CRM integrations
Sensitive Personal Data or Information (SPDI):
- Payment or billing details (only if voluntarily shared)
- Identity information (like PAN/GST details, if required for invoicing)
2. Use of Your Information
Your information is used for purposes including:
- Providing interior design products and services
- Communicating with you about services, project updates, and offers
- Personalizing your experience and improving our website and offerings
- Processing transactions and client management
- Fulfilling legal obligations
3. With Whom We Share Information
With Other Users:
If you interact on any public platform managed by us (e.g., comments, reviews), that content may be visible to others. Your profile data may be seen by others if integrated with third-party platforms like WhatsApp or Instagram.
With Your Consent:
We may share your information for any other purpose with your prior consent.
Third-Party Service Providers:
We may share your information with vendors, contractors, and service providers for:
- Web hosting and analytics (e.g., Google Analytics, CRM platforms)
- Payment gateways or communication tools
- Advertising or promotional services
All service providers are bound by confidentiality obligations and applicable data protection laws.
Business Transactions:
If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
Legal Obligations:
We may disclose personal data:
- To comply with legal obligations or enforce legal rights
- To government authorities or courts if required by law
- To prevent fraud or protect our rights, users, or the public
4. Retention of Your Personal Data
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Specifically:
- Client data is retained for project management, after-sales service, legal, and audit purposes
- Usage data is retained for internal analysis and performance improvements
- If you request deletion of your data, we will process it within 30 working days from receiving a written request at contact@mcubespaces.com
5. Transfer of Your Personal Data
Your information may be processed or stored on servers located outside your state or country. By submitting your data, you consent to such transfer. We ensure that all reasonable security practices are in place in accordance with Indian law.
6. Security of Your Personal Data
We implement appropriate physical, electronic, and managerial safeguards to protect your data. This includes:
- Secure servers and encrypted storage
- Role-based access to data
However, no transmission over the internet is 100% secure. By using our services, you agree that the security measures we employ are reasonable.
If there is any data breach, we will notify you in the most expedient manner possible.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us at contact@mcubespaces.com and we will delete it promptly.
8. User Rights and Data Control
You may:
- Access or update your personal data
- Request deletion of your data
- Withdraw consent to processing (if applicable)
To exercise these rights, email us at contact@mcubespaces.com. We will respond within 30 working days.
9. Disclosure to Third-Party Services
We may disclose the following to trusted third-party tools or services:
- Your name, phone number, email address, and material preferences
- Device info, location, and IP address
These are used to:
- Personalize your experience
- Run analytics and improve performance
10. Grievance Officer
In accordance with Rule 5(9) of the SPDI Rules, the contact details of the Grievance Officer are provided below:
Email: contact@mcubespaces.com
Working Hours: Monday to Friday, 10 AM to 6 PM IST
11. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or accuracy of any external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page, with the updated date mentioned at the top. Continued use of the website constitutes your agreement to the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
M CUBE SPACES LLP
Email: contact@mcubespaces.com]
Website: [www.mcubespaces.com]
